Privacy Policy

Last modified: 10/09/2024

Introduction

Tradeify FX LLC, and their affiliates, successors and/or assigns (collectively, the “Company,” “we,” “our” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy (this “Policy”) describes the types of information we may collect from you or that you may provide when you visit www.tradeifycrypto.co (collectively, our “Website”), as well as our social media pages, [our mobile application] and our products and services (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

• Through the Services.
• In email, text, and other electronic messages between you and us.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from, or on, or through the Services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Children Under the Age of 13

• Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, date of birth[, Social Security Number, passport, driver’s license or other national ID number ] or any other identifier by which you may be contacted online or offline (““personal information””);
• Employment information from job applicants, including information about your current employer and your resume;
• Information that is about you but individually does not identify you; and/or
• Information about your internet connection, the equipment you use to access our Services, and usage details.

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any information through the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information through the Services or through any of their features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@tradeify.co.

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Information We Collect About You and How We Collect It

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

We collect several types of information from and about users of our Services, including:

We collect this information:

• Directly from you when you provide it to us; and
• Automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, device information and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Services may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering an account on our Website, subscribing to our service, or requesting further services and may include your name, postal address, and e-mail address. We may also ask you for information when you report a problem with our Services.
• Information that you provide in order to complete a transaction through our Services, which may include your name, postal address, email address and payment card information.
• Records and copies of your correspondence (including email addresses), if you contact us.

• ‍● Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.● Flash Cookies.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.● Web Beacons.
• Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

• Details of your visits to our Services, including traffic data, location data , logs, and other communication data and the resources that you access and use on the Services.
• Information about your computer and internet connection, including your IP address, device type, operating system, and browser type.

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically may include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Services according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

We collect this information, among other reasons, in order to ensure users are not circumventing our sign-up process by using multiple logins.  We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (referred to as behavioral tracking).

The technologies we use for this automatic data collection may include:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about users of our Services is among the assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures[9] . We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.● To fulfill the purpose for which you provide it.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Services are served by third-parties, including advertisers, ad networks [6] and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

This Website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the Website and ways that we can improve your experience.  We also use Hyros, Google Tag Manager, advertising platform tags (such as, without limitation, Meta, Google, Bing, X, TikTok, Reddit and Spotify), and Stape.io for analysis and advertising tracking. These tools may track things such as how long you spend on the Website and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

• ‍● Company Services. In order to provide our Services, we must collect and use certain personal data. This includes:
  • User profile data, which we use to establish and maintain user accounts; verify user identity; communicate with users about their orders and accounts; and enable users to make or receive payments (as and if applicable);
  • Usage data, which is necessary to maintain, optimize, and enhance the Company’s Services;
  • Transaction information; and
  • Information relating to customer support.
• ● Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• ‍Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to support@tradeifycrypto.co. If we have sent you a promotional email, you may either use the unsubscribe link contained within the email or send us a return email asking to be omitted from future email distributions. This opt out does not apply to transactional emails sent by the Company.
• ‍Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to support@tradeifycrypto.co.
• ‍Legal Obligations. We collect and use personal data to comply with applicable laws. The Company may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes.
  • ‍Network Advertising Initiative. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to elect not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (““NAI””) on the NAI’s website.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Information Collected by Third-Parties

As part of engaging with our service and completing transactions through the Services, you may provide certain information to our third-party service providers, including without limitation, our Anti-Money Laundering and “Know Your Customer” (“AML/ KYC”) vendor, who performs identity checks and verification, as well as our payment processors, who process your credit card, debit card and/or cryptocurrency payments.  We receive verification results from our AML/ KYC vendor, but not any of the information you provide to such vendor.  Similarly, our payment processors provide transaction confirmations but not full card information.  Finally, as described above, ad platforms and affiliates collect behavioral tracking information and provide pseudonymized information to us about your activity across the Internet and advertising engagement.    

• To operate and provide our Services to you, including without limitation, processing evaluations, funded accounts, subscriptions and payouts.
• To create and manage user accounts.
• To process your transactions through the Services.
• To perform AML/KYC activities and fraud prevention.
• To perform analytics, attribution and market optimization.
• To provide you with information, products, or services that you request from us.To create marketing campaigns across paid media, email and [lifecycle] and measure the performance of those campaigns.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about deals, insights, tips and the products and services we provide through our Services, including by email if you subscribe to receive marketing emails from us.
• To notify you about changes to our Services.
• To allow you to participate in interactive features on our Services.
• To target similar consumers for advertising and marketing.
• To develop and improve our products and services.
• For tax, compliance, legal and risk management purposes.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

1. ‍1. Right of Access, Rectification, Erasure and Restriction of Processing. You may obtain access to your personal information stored by us by contacting us. If we process or use your personal information, we shall endeavor to ensure, by implementing suitable measures, that your personal information is accurate and up to date for the purposes for which they were collected. If your personal information is inaccurate or incomplete, you may obtain the rectification of such personal information by contacting us. You may obtain the erasure or restriction of processing of your personal information in situations where no legitimate business purpose exists, or the further storage is unnecessary under statutory storage obligations.
2. ‍Right to Data Portability. You may receive the personal information about you that you have provided to us, in a structured, commonly used and machine-readable format or transmit this information to another controller. To exercise this right, contact us at support@tradeify.co.
3. ‍Right to Object. You may object, on grounds relating to your particular situation, to the processing of your personal information. To exercise this right, you must contact us as provided herein. To the extent your personal information is processed for reasons other than direct marketing, you understand and agree that we have compelling legitimate reasons for information processing, such as providing access to our Services. You may use ad-blocking software to limit information capture and usage. You may also contact us with questions about this Policy or to make a removal request. Making a request does not guarantee that the request will be honored.
4. ‍Right to Withdraw Your Consent. If you have given your consent to the collection or processing of your personal information, you may withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal by contacting us in writing.
5. ‍Right to Lodge a Complaint. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority in the Member State of your residence, place of work or place of alleged infringement if you consider the processing of your personal information is infringing on GDPR or UK GDPR.
   We currently store your personal information in the United States, but your personal information may be transferred, stored, or processed in a location outside of the United States.
6. If you make a request under sections (A) – (E) above, requests can be emailed directly to support@tradeifycrypto.co. Please try to provide us with as much detail as possible as to what you are seeking. The GDPR and UK GDPR allow us one calendar month to respond to requests from the date we receive your request.
7. The legal basis for processing your personal information is:
   1. You have given us consent by agreeing to abide by our Privacy Policy and Terms of Use and continuing to access the Services; and
   2. Processing is necessary in order for us to provide the Services and comply with legal obligations.

1. 1. Right to Access and Portability. You have the right to access your personal information and/or receive a copy of the Personal information that we have collected about you.
2. ‍Right to Correct. You have the right to correct inaccurate personal information that we have collected about you.
3. ‍Right to Delete. You have the right to delete the personal information we have obtained about you or that you have provided to us with certain exceptions.
4. ‍Right to Opt-out of Tracking for Targeted Advertising Purposes. You have the right to opt-out of certain tracking activities for targeted advertising purposes.
5. ‍Right to Opt-out of Profiling. If we process your personal information for profiling purposes as defined by the foregoing State privacy laws (other than the ICDPA), you can opt-out of such processing.
6. ‍Right to Opt-Out of Sales. You have the right to opt out of the sale of your personal information to third parties.
7. ‍Right to Opt-In for Sensitive Data Processing.  To the extent we process any of your sensitive personal information (as defined under applicable State law), you have the right to opt-in before we can process any such data.
8. ‍Right Against Automated Decision-making.  You have the right to opt-out of certain automated decision-making about you.

For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure [8] of Your Information

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  We may share such aggregated, de-identified information with advertising platforms as part of conversion tracking and audience measurement and analysis.

We may disclose personal information that we collect or you provide as described in this Policy:

We may also disclose your personal information:

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

If you delete your User Contributions from the Services, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users. Proper access and use of information provided through the Services, including User Contributions, is governed by our Terms of Use.

Data Retention and Deletion

The Company retains user profile, transaction, and other information for as long as a user maintains their account.

Users may request deletion of their account at any time. Following such requests, the Company deletes the data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. In certain circumstances, the Company may be unable to delete a user’s account, such as if there’s an outstanding credit on the account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, the Company will delete the account as described above.

The Company may also retain certain information if necessary, for purposes of safety, security, and fraud prevention. For example, if the Company deactivates a user’s account because of unsafe behavior or security incidents, the Company may retain certain information about that account to prevent that user from opening a new account in the future.

Your Data Protection Rights

Your GDPR Privacy Rights. If you are “data subject” for whom the processing of personal information is subject to Regulation (EU) 2016/679 (“GDPR”) or the U.K. General Data Protection Regulation (“UK GDPR”) (“Covered Person”), the rights described in sections (A) through (G) apply to you.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, click here.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@tradeifycrypto.co.

Your Other U.S. State Privacy Rights

If you are located in Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, you have certain rights regarding your personal information. The section describes how we collect, use, and share your personal information under the Colorado Privacy Act (“CPA”), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“PDPOM”), the Delaware Personal Data Privacy Act (the “DPDPA”), the Indiana Consumer Data Protection Act (the “ICDPA”), the Iowa Consumer Data Protection Act (the “Iowa CDPA”), the Kentucky Consumer Data Protection Act (the “KCDPA”), the Maryland Online Data Privacy Act (the “MODPA”), the Minnesota Consumer Data Privacy Act (the “MCDPA”), the Montana Consumer Data Privacy Act (“MNCDPA”), the Nebraska Consumer Data Privacy Act (the “NCDPA”), New Hampshire SB 255 (the “NH Act”), New Jersey SB 332 (the “NJ Act”), the Oregon Consumer Privacy Act (“OCPA”), the Rhode Island Data Transparency and Privacy Protection Act (the “RDTPPA”), the Tennessee Information Protection Act (the “TIPA”), the Texas Data Privacy and Security Act (“TDPA”), the Utah Consumer Privacy Act (“UCPA”), and the Virginia Consumer Data Protection Act (“VCDPA”), and your rights with respect to that personal information.

As a resident of one of the foregoing states, you have some or all of the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by law. You can ask to appeal any denial of your request in the same manner through which you may submit a request.

Your Nevada Rights

Nevada law permits our users who are Nevada consumers to request that their personal information not be sold (as defined under applicable Nevada law), even if their personal information is not currently being sold. Requests may be sent by sending an email to support@tradeifycrypto.co.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services, such as Discord threads or on social media. The information you share in public areas may be viewed by any user of the Services.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the Services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at:
support@tradeifycrypto.co.